Welcome to the Fydelia Support Hub
   			
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Getting Started
- Adding a new client account
 - Adding another account user
 - Age-based marketing redirects
 - Changing a static background
 - Connecting your Access Point with a PoE Power Injector
 - Creating a UniFiOS admin user for external captive portal
 - Custom domains and white labelling
 - DOB Redirect - landing page based on visitors' age
 - Downloading your invoices
 - Enabling Fydelia Presence Analytics on Cisco Meraki
 - FB pixel for Fydelia
 - Finding and editing your splash page
 - Generating free voucher codes
 - Getting started as a reseller
 - Getting started with the portal
 - Hotel WiFi Features
 - How to add a background slider with zoom effect to your guest WiFi splash page
 - How to change the redirect URL after successful login
 - How to enable automatic email validation
 - How to play a video Ad before guest WiFi users can sign on
 - Instant provision of a new account
 - iPhone QR scanning won't redirect to captive portal
 - Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
 - Logging in to your account
 - Managing your clients with sub-accounts
 - Managing your subscription
 - Piggy integration with Fydelia WiFi
 - Purchasing vouchers with WiFi Pass
 - Real time analytics dashboard
 - Reports
 - Set VAT amount on your WiFi passes
 - Simplifying Guest WiFi
 - Starting a 14-day trial
 - Stripe Key Settings
 - Switching accounts in Reseller mode
 - The UniFi controller interface versions
 - Use your WiFi for COVID-19 Track & Trace
 - Using free vouchers in your Fydelia splash page
 - Walled Garden and Firewall IP settings
 - What is WiFi marketing?
 - WiFi Pass Overview
 - Show Remaining Articles (26) Collapse Articles
 
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- Age-based marketing redirects
 - Custom domains and white labelling
 - DOB Redirect - landing page based on visitors' age
 - FB pixel for Fydelia
 - Hotel WiFi Features
 - How to enable automatic email validation
 - Purchasing vouchers with WiFi Pass
 - Real time analytics dashboard
 - Reports
 - Test article
 - Use your WiFi for COVID-19 Track & Trace
 - WiFi Pass Overview
 
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- Adding a certificate to a Fortigate Captive portal to prevent browser errors
 - Age-based marketing redirects
 - Changing a static background
 - Connecting your Access Point with a PoE Power Injector
 - Creating a UniFiOS admin user for external captive portal
 - Enabling Fydelia Presence Analytics on Cisco Meraki
 - Finding and editing your splash page
 - Getting started with the portal
 - How to add a background slider with zoom effect to your guest WiFi splash page
 - How to add an Account user to your Account
 - How to block a compromised Amazon Firestick
 - How to change the redirect URL after successful login
 - How to Download the Visitor Reports
 - iPhone QR scanning won't redirect to captive portal
 - Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
 - Logging in to your account
 - Piggy integration with Fydelia WiFi
 - Reserved classes
 - The UniFi controller interface versions
 - Walled Garden and Firewall IP settings
 - Show Remaining Articles (5) Collapse Articles
 
 
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Hardware and Networks
- Accessing your Fydelia dashboard
 - Aerohive
 - Applying an SSL Certiificate to your MikroTik HotSpot
 - Aruba - built in controller
 - Aruba InstantOn
 - Cambium - Setup guide
 - Cisco Meraki
 - Cisco Mobility Express
 - Configuring your UniFi controller to redirect guests to Fydelia splash pages
 - Configuring your UniFi Splash page
 - Connecting your UniFi Access Point
 - Creating a FortiNet External Captive Portal
 - Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
 - Creating a MikroTik Hotspot on a VLAN
 - Creating a UniFiOS admin user for external captive portal
 - Creating an EnGenius splash page
 - Datto OpenMesh Setup Guide
 - DrayTek Vigor 28xx
 - Enabling an External Captive Portal with Ruckus ONE
 - External Captive Portal with Alta Labs
 - External Captive Portal with TPLink OMADA
 - External Captive Portal with TPLink OMADA 5.15.x
 - External Captive portal with Zyxel Nebula
 - Getting Fydelia connected to your network
 - Guest Email validation with MikroTik
 - Guest internet Voucher coupon generation on MikroTik
 - Guest WiFi EnGenius Cloud setup
 - How to redirect D-Link Nuclias guests to a Fydelia external captive portal
 - IgniteNet ecCloud External Captive Portal setup
 - Migrating UniFi APs to another controller
 - Remote access to Mikrotik
 - Ruckus - SmartZone Setup Guide
 - Ruckus - ZoneDirector Setup Guide
 - Ruckus Unleashed External Captive Portal setup
 - Setting up voucher pages with Plasma Cloud
 - SonicWall - Setup guide
 - Step by Step : Connecting a UniFi Access Point
 - UniFi "No Internet connection"
 - UniFi Hotspot Manager
 - UniFi issue with iPhones - won't redirect to the captive portal
 - UniFi known issue: Problems connecting with Laptops
 - UniFi Version 6 and earlier - captive portal setup
 - UniFi Version 7.x captive portal setup
 - UniFiOS captive portal splash page setup
 - Walled Garden and Firewall IP settings
 - What is PoE?
 - Show Remaining Articles (31) Collapse Articles
 
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- Accessing UDM Pro directly from the WAN
 - Configuring your UniFi controller to redirect guests to Fydelia splash pages
 - Configuring your UniFi Splash page
 - Connecting your UniFi Access Point
 - Creating a UniFiOS admin user for external captive portal
 - Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
 - Migrating UniFi APs to another controller
 - Step by Step : Connecting a UniFi Access Point
 - The UniFi controller interface versions
 - UniFi "No Internet connection"
 - UniFi Hotspot Manager
 - UniFi issue with iPhones - won't redirect to the captive portal
 - UniFi known issue: Problems connecting with Laptops
 - UniFi Version 6 and earlier - captive portal setup
 - UniFi Version 7.x captive portal setup
 - UniFiOS captive portal splash page setup
 - Show Remaining Articles (1) Collapse Articles
 
 
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Integrations
- Build your DotMailer marketing database using WiFI
 - Integrating with your TalkBox account
 - Piggy integration with Fydelia WiFi
 - Send customer WiFi data in real time to your MailChimp email marketing platform
 - Send Guest WiFi data to your Campaign Monitor list
 - Send guest WiFi data to your SproutSend marketing platform
 - Toggle by Airship
 - WiFi integration with Klaviyo CRM
 - Zapier Integration Overview
 
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- Build your DotMailer marketing database using WiFI
 - Integrating with your TalkBox account
 - Piggy integration with Fydelia WiFi
 - Send customer WiFi data in real time to your MailChimp email marketing platform
 - Send Guest WiFi data to your Campaign Monitor list
 - Send Guest WiFi data to your Constant Contact lists
 - Send guest WiFi data to your SproutSend marketing platform
 - Toggle by Airship
 - WiFi integration with Klaviyo CRM
 - Zapier Integration Overview
 
 
 
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 Reserved classes
class: fod_hide_on_thankyou
Put this class on desired element(s) if you want them hidden when form is successfully submitted.
class: fod_norewrite
Use this class on links if you don’t want GET parameters from the page URL to be re-attached to the link (useful for external promotional links that contain their own query strings in the URL).
Fydelia splash pages will automatically re-include GET parameters to all links on the page so it can keep the context from the controller redirection process (useful for multi-page splash pages).
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