Case Studies

  • Wahaca


    Fydelia have lived up to their promise of delivering us much improved opt-in rates for our wifi users, becoming the biggest source of database opt-ins. The team are great to work with, proactive with recommendations and always looking to optimize further. Beth Fydelia took on the Wahaca and DF Tacos brands with the aim of improving opt-in rates and simplifying the user journey. Here’s how it went… 1) What was a challenge before using […]

  • Costa Coffee

    Costa Coffee

    Simple, Straightforward, Easy to use and scalable at an affordable price, what more do you need? Tom GlassRed and RACZ Ltd In 2022 Fydelia began working with Red and RACZ Ltd, providing the guest WiFi for a large number of Costa Coffee outlets. 1) What was a challenge before using Fydelia? We used O2 WiFi in our Costa Coffee stores, this contract came to an end and we needed an immediate turnkey solution, we had […]

  • Ping Pong Restaurants

    Ping Pong Restaurants

    I highly recommend working with Fydelia, not just for their innovative system but for the responsiveness, knowledge, and personable approach of the team. Steve & Tom are top people to work with! Gaia CionniniMarketing Manager Steve, our CEO, values long term sustainable relationships and Ping Pong is no exception. He has known Art Sagiryan, the CEO, since 2012 working on exciting projects such as their popular Now Street Food concept and an entire rebuild of […]

  • Meraki Restaurant

    Meraki Restaurant

    Very happy we switched to Fydelia, the team are responsive which is a 5* in our book these days and we haven’t had any issues, everything works as expected. Clara Louise Head of Sales and Digital Marketing – Meraki Restaurant Meraki is a busy restaurant in London. We asked them why they moved to Fydelia. 1) What was a challenge before using Fydelia? Price and simplicity! 2) How did you find the process of getting […]

  • Awen Cultural Trust

    Awen Cultural Trust

    Friendly and prompt service, tailored to our needs. No hard sell. Mark PhillipsHead of Infrastructure & Innovation – Awen Cultural Trust Awen have a wide range of needs, from small venues to large outdoor spaces. We asked how we’re doing… 1) What was a challenge before using Fydelia? We used O2 WiFi in Costa Coffee stores, this contract was ceased and we needed an immediate turnkey solution. We had experience wiWe were previously using three […]

  • Seaview Holidays Resort

    Seaview Holidays Resort

    Fydelia have built a solution which gives businesses the ability to obtain customer data and provide a great service through a seamless splash page. Josh CattonResort Director – Seaview Holidays Fydelia has worked with Seaview Holidays for a number of years now. Here’s what they have to say… 1) What was a challenge before using Fydelia? Prior to integration with Fydelia, we were unable to find a means to manage and customize a splash page […]

  • Great Northern Group

    Great Northern Group

    Fydelia worked with us to find ways it could work and we’ve created a really powerful marketing tool for our businesses. Ash DilksMarketing Manager – Great Northern Group Fydelia started working with GNG back in early 2021. What does Ash have to say? 1) Why were you looking to change your WiFi provider? We needed something more dynamic, and something that talked to the additional channels within our digital marketing strategy. the feature to generate […]