Partnership Proposal: Big Table Group
Transform Guest WiFi into a Revenue Engine.
Double your return visits, capture rich guest insights, and drive immediate spend across your entire portfolio—from Bella Italia and Las Iguanas to Banana Tree and Cafe Rouge.
SIGN IN FOR YOUR FREE WIFI
Stay in touch
We promise, no spam.
You're connected!
Enjoy your free WiFi at Frankie & Benny's.
Built with a.i. speech in 60 seconds. No code.
Massive, Measurable Impact
Fydelia doesn't just provide WiFi—it drives real-world commercial outcomes. Here is how we transform your guest metrics.
Give Guests a Reason to Say Yes with AdCards
34% of guests expected to spend more—AdCards turn that intent into action. Show a compelling offer before you ask for marketing consent: a pre-dinner cocktail, a new menu launch, or a weekend brunch deal.
Guests who see what they're signing up for opt in at dramatically higher rates. Every AdCard becomes a revenue trigger the moment they connect—not a vague permission checkbox they'll ignore.
- ✓ Showcase promotions directly on the WiFi splash page
- ✓ Schedule by time of day, day of week, or date range
- ✓ Micro opt-ins capture guests who decline the main marketing list
- ✓ Drive immediate upsell: cocktails, desserts, premium menu items
Pre-Dinner Cocktail
Opt in and enjoy a complimentary cocktail with your main course today.
UpsellNew Menu Launch
Be the first to try our new seasonal dishes. Subscribe for early access.
New MenuWeekend Brunch Deal
2-for-1 brunch every Saturday. Opt in to get this deal sent to your phone.
Promotion
Custom Journey Designer · drag, drop, publish
Design Every Guest Journey with the Custom Journey Designer
Build sophisticated, brand-specific WiFi experiences without writing a line of code. Drag widgets onto the canvas to create the perfect flow for each venue, brand, or campaign.
Start with a sign-in form, branch on guest age or visit frequency, show targeted AdCards, drop in a spin wheel or scratch card, then push data to your CRM—all in one visual workflow you control and publish in minutes.
- ✓ Drag-and-drop canvas with forms, logic, and gamification widgets
- ✓ Conditional branching—different journeys for new vs. returning guests
- ✓ Built-in connectors to your CRM, Airship, and more at every step
- ✓ Preview, draft, and publish across your entire portfolio remotely
Capture Rich Feedback with Visit Surveys
Understand what your guests really think—while they're still in venue and engaged. Post-login or post-visit surveys collect satisfaction scores, NPS, and qualitative feedback that flows straight into your CRM.
Spot issues before they hit review sites. Identify your promoters. Ask targeted questions about food quality, service speed, or ambience—and use the insights to improve operations across every Big Table Group brand.
- ✓ Star ratings, NPS, and custom question sets per venue
- ✓ Trigger surveys after login, dwell time, or hours later
- ✓ Responses sync to CRM for follow-up and trend analysis
- ✓ GDPR-compliant consent captured with every submission
Seamless Two-Way CRM Integrations
With two-way CRM integration, Fydelia queries your CRM the moment a guest connects—and never asks a question it already knows the answer to. If their birthday, marketing opt-in status, or contact details are already on file, the splash page simply skips them.
Returning guests get a friction-free login. New data captured at WiFi flows straight back into your CRM, so every venue in the group stays in sync—and every follow-up is based on facts, not guesswork.
- ✓ Pre-fills or hides fields when CRM already holds the answer
- ✓ Respects existing opt-in status—no redundant consent prompts
- ✓ Real-time two-way sync with your CRM, Feed It Back, and more
Stay for a meal and get 20% off your main course! Show this screen to your server when ordering.
Convert Drinkers to Diners with Dweller Flash Offers
Keep guests in your venues longer and increase their spend. Push time-limited, highly relevant offers directly to guests while they are connected to your WiFi.
Encourage a guest enjoying a drink at the bar to stay for dinner by sending a flash offer: "Stay for a meal and get 20% off your bill" or "Try our new dessert for just £3 in the next 15 minutes." Turn dwell time into revenue.
- ✓ Target connected guests live in your venues
- ✓ Convert casual bar traffic into full dining covers
- ✓ Fully customizable, time-limited offers to drive urgency
Bring Passers-By Back In with Walk-By Offers
Re-engage known guests who are just walking past. Fydelia detects known guest devices near your venues (without them even needing to connect to WiFi) and triggers automated, hyper-local offers.
Draw known local customers back through your doors with a friendly nudge: "Walking past Banana Tree? Pop in for 20% off your favourite meal today!" It's the ultimate tool for driving spontaneous footfall.
- ✓ Detect known guest devices near your venues automatically
- ✓ Trigger automated SMS or email offers to drive spontaneous footfall
- ✓ Re-engage local customers at the exact moment they are nearby
Delight Guests & Boost Spend with Gamification
Capture high-value opt-ins and encourage upselling with interactive games built into the WiFi login journey. 34% of guests expected to spend more—Fydelia gives them a fun reason to do so.
Use digital scratch cards or spin-to-win wheels to tempt guests. Win a pre-dinner cocktail, a free dessert, or a discount on a premium menu option. It's playful, memorable, and highly effective.
- ✓ Hold-to-charge spin wheel with real physics and sound effects
- ✓ Fully customizable prizes, odds, and branding per venue
- ✓ Unique voucher codes sync to your POS with anti-fraud limits
CONGRATS!
You won a prize!
Elevate the Guest Experience across the Big Table Group
Let us build a customized, brand-aligned proof of concept for Bella Italia, Las Iguanas, Banana Tree, or Cafe Rouge. See the power of Fydelia in action across your portfolio.
Make your Guest WiFi OUTSTANDING