The Big Day Deserves More Than a Social Post: Schedule Event-Day Offers to Every Guest Who Logs In

Fydelia Team
5 min read

Your live music night is on the calendar. The quiz is fully booked. The big match kicks off at 7pm.

You’ve probably posted about it on social media, added a sign at the door and briefed the team. But when the room fills and staff are busy, how do you make sure guests see the right offer at the right moment?

Put it on the guest WiFi splash page. Schedule it ahead of time, then let it appear when the event starts, without asking anyone to update a page during service.

Give event days their own plan

An event night is not an ordinary trading day. New faces arrive, regulars bring friends and your team has less time to explain promotions. A generic welcome page, or a social post that some guests never see, can miss the moment.

When guests connect to your guest WiFi, they see your splash page. That makes it a direct way to share an event-day message with people who are already at your venue and ready to take action.

With Scheduled Content and Flash Offers, you can prepare an offer for a particular date and time, then have it appear when guests log in during that window. Set it up before the event, and your team can focus on service.

This is different from a dwell-time offer designed to encourage extra spending on a quiet day. For more on that approach, see Dweller Flash Offers. Event-day offers are planned around a known occasion: the doors opening, the music starting, half-time or an interval.

A calendar card highlights an event window and connects to a generic guest WiFi offer on a smartphone

Reach guests where they connect

Social media helps you build anticipation. But once the event begins, you cannot know whether every person in the room saw the post.

Your splash page gives you another opportunity. Guests who connect see the message as part of their WiFi journey. A simple, timely offer can turn that login into a prompt to order, book or come back.

Use social posts to tell people what’s coming. Use the splash page to make the next step clear when they arrive.

Make the offer fit the occasion

A blanket discount can cut into sales without giving guests a compelling reason to act. For event days, choose an offer that supports the flow of the venue or builds value beyond tonight.

Try ideas such as:

  • A welcome-drink token for guests arriving for a live event.
  • A secondary bar offer that gives guests another place to order during a queue.
  • A limited-edition item tied to a seasonal launch or match day.
  • A table-booking prompt for the next event or a quieter upcoming service.
  • Early-bird access to tickets or bookings for your next quiz, gig or special night.

Keep the terms straightforward. If a team member needs to explain several conditions, the offer is too complicated for a busy shift.

Schedule it before the doors open

The advantage of predictable events is that you can prepare the campaign in advance. Decide what guests should see, choose when it should appear, and set the time window, for example, from 7pm until close.

Then your offer is ready for the event, without someone needing to be at a laptop during service. You can use Scheduled Content and other marketing features to plan what appears at the time you choose, and pair that timing with Flash Offers to give guests a clear reason to act now.

Plan the details before publishing:

  1. Choose one guest action. Should they claim a welcome drink, order from a second bar, or book the next event?
  2. Set a clear window. Make the start and end time easy for guests and staff to understand.
  3. State the terms simply. Explain what the offer includes and how to redeem it.
  4. Brief the team. Make sure staff know how to recognise and honour the offer.

Automation handles when the content appears. A quick staff briefing makes sure the experience works at the counter, too.

Show different messages to different guests

Not every visitor needs the same reason to engage. A first-time guest may appreciate a welcome offer. A regular may be more interested in getting early access to the next event.

Where you’re targeting new and returning guests differently, keep the message relevant: welcome one group, reward another. The offer should feel like a natural extension of their visit, not a generic promotion.

You can also tailor content to the part of the venue where someone connects. With Splash Page Zones, different areas can show different splash pages. That could mean a queue-busting drinks offer at the bar and a next-event booking prompt in the restaurant.

Distinct drink and dining offer cards represent different messages for a bar and restaurant zone

Test what works on your biggest nights

A packed event gives you a useful chance to learn. Try a different headline or offer level on comparable event nights and see which gets more engagement and redemptions.

Keep the test focused. Change one element at a time: the headline, the reward or the call to action. Then you can see what may have made the difference.

After the event, review the results. How many guests redeemed the offer? Did it encourage bookings or interest in the next event? Which message worked better? Use those findings to improve the next campaign rather than starting from scratch.

Two simple event offer cards with distinct accent colors and redemption checkmarks suggest testing and learning

Turn event-day marketing into a repeatable habit

Your calendar already tells you when the next big opportunity is coming: live music, quiz nights, match days, seasonal launches, holiday periods and festival intermissions.

Plan an offer for each. Set the window before service, make the terms easy to honour, and put the message where connecting guests will see it. Afterward, check redemptions and repeat what performs.

Your social posts can still build awareness. But your event deserves a message that reaches guests at the venue, too.

Book a tour to see how scheduled event offers can work with your guest WiFi.

Written by

Fydelia Team

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