UniFi captive portal

UniFi Captive Portal Solution: Powerful Features, Simple Management

Industry-leading captive portal software purpose-built for UniFi networks. Fydelia integrates directly with your UniFi Network Application to deliver branded splash pages, verified email capture, gamification, and a full advertising suite — with zero additional hardware.

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How it works

How our external captive portal
for UniFi works

Fydelia acts as an external splash page provider for your UniFi network. The UniFi Network Application redirects guests to our hosted portal, we handle authentication and data capture, then grant access back through the UniFi Controller API.

1

User connection and redirection

Guest selects your UniFi guest network

When a user enters the venue, their device detects the available WiFi networks. They select your UniFi guest network and attempt to connect.

The UniFi Network Application (Controller), configured for Fydelia's external portal, intercepts this connection before granting full network access. Our captive portal software layer detects the incoming connection and serves the pre-designed splash page to the user's browser.

2

Interaction with the Fydelia portal

Guest sees your branded splash page

The user's browser loads the captive portal splash page hosted by Fydelia. Access to Fydelia's servers is permitted before full authorisation, thanks to the Pre-Authorization Access settings configured in the UniFi Controller.

The user interacts with the portal — logging in, accepting terms, viewing promotions, deals, and marketing messages. This is where you can showcase AdCards, flash offers, scratch-card games, loyalty rewards, and other promotional content to drive engagement and revenue.

3

WiFi access and data association

Guest goes online, data flows to your systems

After successful submission, Fydelia authenticates the user and communicates with the UniFi Network Application to grant internet access. The captured email and other data are associated with the user's device.

The user enjoys free WiFi according to UniFi guest policies (bandwidth limits, session duration, etc.). Data remains securely stored and can flow into your CRM, email marketing platform, or any of 100+ connected integrations — all for marketing, communication, or analytics purposes.

2-way CRM integrations

Your UniFi data, flowing everywhere

Fydelia does much more than manage WiFi access and capture emails. It transforms your UniFi guest WiFi into a dynamic marketing platform. Build your email list automatically, boost repeat visits with integrated loyalty schemes, sync with your existing CRM, and display targeted promotions the moment guests connect.

  • Two-way sync with your CRM and marketing tools
  • Automatic email list building from UniFi guests
  • Integrated loyalty schemes to drive repeat visits
  • 100+ no-code platform integrations
Email tools
CRM
Analytics
Loyalty
Reviews
Webhooks
Built-in advertising suite

Engage guests the moment they connect

Turn your UniFi guest WiFi into a revenue-generating advertising channel. Design and publish interactive games, flash offers, scheduled AdCards, and age-targeted content — all from the Fydelia dashboard, all displayed on your UniFi-powered splash pages.

  • Digital scratch cards and spin-to-win games
  • Dweller flash offers for connected guests
  • Scheduled AdCards for timed campaigns
  • Age-based content delivery for targeted messaging
WiFi Games

Scratch cards & spin-to-win

Flash Offers

Instant promotions for dwellers

AdCards

Scheduled campaign cards

Age Targeting

Content by audience age

Scalable & compatible

Built to scale across your entire UniFi network

Our platform easily handles your current and future user loads, expanding seamlessly across multiple UniFi-powered locations. Peak times, large venues, multi-site rollouts — Fydelia is built to handle it all. Since we're a cloud-based, infrastructure-agnostic solution, deployment is straightforward with no additional hardware required.

  • Handles massive surges in guest connections
  • Expand across multiple UniFi locations effortlessly
  • Compatible with your existing UniFi infrastructure
  • Cloud-based deployment, no on-site hardware needed
Venue 1

UniFi U6 Pro · 4 APs · 280 guests/day

Venue 2

UniFi U6 Enterprise · 8 APs · 620 guests/day

Venue 3

UniFi U7 Pro · 15 APs · 1,400 guests/day

Cloud
Fydelia cloud platform

One dashboard for all UniFi locations

Benefits

Features our UniFi users love

Everything you need to turn your UniFi guest WiFi into a growth engine.

Unlimited Splash Pages

Create as many splash pages as you need for your UniFi network. Instant loading, fully mobile-friendly, no coding required.

Auto-Login for Returning Users

Returning guests are automatically recognised and logged in across your UniFi network. Zero friction reconnection.

100+ No-Code Integrations

Connect your UniFi guest data to the platforms you already use. Two-way sync with CRM, email, and analytics tools.

No New Hardware Required

Fydelia works directly with your existing UniFi access points and controller. Nothing extra to buy or install.

WiFi Games for Guests

Increase engagement with digital scratch cards and spin-to-win games displayed on your UniFi splash pages.

Auto-Verified Emails

Every email is verified in real time before granting WiFi access, ensuring a clean and accurate marketing list.

Full Remote Management

Manage your UniFi captive portal from anywhere. Update splash pages, schedule promotions, and review analytics remotely.

Dweller Flash Offers

Drive immediate sales with targeted promotions displayed to guests already connected to your UniFi WiFi network.

Fully GDPR Compliant

All guest data collected through your UniFi network meets privacy regulations. Grow your list with confidence.

Email Capture

Build a large, targeted, verified email list from every guest who connects to your UniFi WiFi network.

Boost Customer Loyalty

Drive engagement and retention with targeted campaigns, loyalty schemes, and personalised promotions via your UniFi WiFi.

Automatic Reporting

Detailed analytics and statistics gathered automatically from your UniFi guest WiFi. Clear insights, zero manual effort.

Built for your business

Software that fits
your UniFi deployment

Whether you manage your own venue's UniFi network or deploy UniFi for clients, Fydelia has the right account type for you.

01

Direct setups

Ideal for venue owners and in-house teams running UniFi who want direct control over their guest WiFi experience and marketing campaigns.

  • Full access to all features
  • WYSIWYG splash page builder
  • UniFi integration configured for you
  • Free initial setup assistance
02

Reseller accounts

Perfect for UniFi resellers, IT consultants, and managed service providers looking to offer captive portal solutions to their own clients under their brand.

  • White-label branding options
  • Multi-client UniFi management
  • Client-level access controls
  • Dedicated reseller support
UniFi compatible

Works with every UniFi controller and version

Fydelia integrates seamlessly with the full range of UniFi Network Application versions and controller types. Cloud-based deployment means no on-site configuration beyond your standard UniFi Controller setup.

  • Full remote management via UniFi Network Application
  • No additional on-site hardware required
  • Pre-Authorization Access configuration included
  • Works with UniFi guest network policies
  • No long-term commitment

Versions supported

Network App v6 & earlier All 7.x releases Latest 8+ iterations

On-site controllers

Dream Machine Dream Machine Pro Dream Machine SE Dream Wall CloudKey CloudKey Gen2+

Self-hosted & cloud

UniFi Hosting Hostifi + all self-hosted setups

Ready to upgrade your
UniFi guest WiFi?

Start your free 14-day trial today. Full access to every feature, zero limitations, and we'll configure the UniFi integration for you.

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