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Getting Started
- Add VisitSafe Track & Trace to your splash page
- Adding a new client account
- Adding another account user
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Generating free voucher codes
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to play a video Ad before guest WiFi users can sign on
- iPhone QR scanning won't redirect to captive portal
- Managing your clients with sub-accounts
- Managing your subscription
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles ( 11 ) Collapse Articles
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- Add VisitSafe Track & Trace to your splash page
- Enabling Fydelia Presence Analytics on Cisco Meraki
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- iPhone QR scanning won't redirect to captive portal
- Walled Garden and Firewall IP settings
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Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Zapier Integration Overview
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- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Zapier Integration Overview
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Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- Enabling your splash page on your UniFi network
- External Captive Portal with OC200 V1.2.3
- Finding and editing your splash page
- Fydelia UniFi Managed Controller
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- How to set up a captive portal with Cisco Meraki
- How to set up an External Captive Portal with a UniFi Controller
- IgniteNet ecCloud External Captive Portal setup
- Integrating Fydelia with EnGenius EZMaster
- Migrating UniFi APs to another controller
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles ( 25 ) Collapse Articles
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- Accessing UDM Pro directly from the WAN
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Enabling your splash page on your UniFi network
- Fydelia UniFi Managed Controller
- How to set up an External Captive Portal with a UniFi Controller
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
IgniteNet ecCloud External Captive Portal setup
OVERVIEW
Setup is extremely simple with IgniteNet ecCloud. There are a couple of things to note:
1) Provision to the APs can take several minutes with ecCloud. You may not immediately see your changes
2) This document was created using the Spark Wave 2 AC1200, with firmware version 2.9.8-4594.
When testing with a lower firmware version 2.1.1-3354, testing was not successful, so we strongly recommend keeping up to date with firmware versions.
CREATING THE SSID
In the configuration menu click WiFi5:

Click ADD SSID

Give your SSID network a name:

In the Network Settings area, choose: Hotspot-controlled

In the walled garden add the fydelia ondemand domain:

In Security Settings ensure that the method is set to “Open”

CONFIGURING THE HOTSPOT PORTAL
Under the Hotspot menu, select External Captive Portal Service

Under RADIUS SERVER enter the Fydelia radius details
The IP and Domains for RADIUS are available ON THIS PAGE
Here’s an example:

In the CAPTIVE PORTAL area enter the full Captive Portal URL, secret and Landing URL

In AUTH EXCEPTIONS enter the required walled garden domains:

And that’s it, you’re all set!