-
Getting Started
- Add VisitSafe Track & Trace to your splash page
- Adding a new client account
- Adding another account user
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Generating free voucher codes
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to play a video Ad before guest WiFi users can sign on
- iPhone QR scanning won't redirect to captive portal
- Managing your clients with sub-accounts
- Managing your subscription
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles ( 11 ) Collapse Articles
-
- Add VisitSafe Track & Trace to your splash page
- Enabling Fydelia Presence Analytics on Cisco Meraki
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- iPhone QR scanning won't redirect to captive portal
- Walled Garden and Firewall IP settings
-
Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Zapier Integration Overview
-
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Zapier Integration Overview
-
Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- Enabling your splash page on your UniFi network
- External Captive Portal with OC200 V1.2.3
- Finding and editing your splash page
- Fydelia UniFi Managed Controller
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- How to set up a captive portal with Cisco Meraki
- How to set up an External Captive Portal with a UniFi Controller
- IgniteNet ecCloud External Captive Portal setup
- Integrating Fydelia with EnGenius EZMaster
- Migrating UniFi APs to another controller
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles ( 25 ) Collapse Articles
-
- Accessing UDM Pro directly from the WAN
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Enabling your splash page on your UniFi network
- Fydelia UniFi Managed Controller
- How to set up an External Captive Portal with a UniFi Controller
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
Migrating UniFi APs to another controller
You can easily adopt your access points to a new controller. Follow these steps to automatically migrate.
Prerequisites
- The new controller must be online and accessible via the internet
- You must be on the latest controller version
- The APs you wish to migrate must be connected (online)
Steps overview
Follow the steps very carefully. The basic steps are:
- Export a backup file from the controller (UNF file)
- Import that file onto the new controller
- Initiate the migration from the old controller
- Check they have correctly provisioned on the new controller
- Remove device footprints from the old controller (“Forget” the APs)
1. Click settings

2. Scroll to the bottom and choose EXPORT SITE

3. Click DOWNLOAD BACKUP FILE

4. On the destination controller, choose IMPORT SITE

5. Choose a site name

6. Click CHOOSE FILE and select file you downloaded from the old controller
This will import all settings, including the Access Points. However at this stage they will show disconnected, since we have not migrated them yet.
We are now ready to initiate the migration.
7. On the old controller Click Confirm

8. Enter the full URL of your new controller

If you have ever manually adopted APs using SSH, you will recognise the /inform command at the end.
Be sure to enter 8080, not the controller interface port which is on 8443
9. Click MIGRATE DEVICES

IMPORTANT: Wait for the APs to migrate fully to the new server. DO NOT click Forget Devices until you can see them correctly provisioned on the new controller.