Assign Venue tags to your guests with SevenRooms
When using Fydelia's venue group mode, it's helpful to tag your guests with the specific venue where they signed into the Wi-Fi. This allows you to segment your customer data for more effective marketing and to understand which venues are performing best.
Set Up Venue Tags in Your SevenRooms Dashboard
Follow these steps to create a new tag category for your venues and add individual venue tags.
Log in to your SevenRooms dashboard.
Go to Settings. In the left-hand menu, click on Settings.
Choose Client Tags. From the Settings options, select Client Tags.
Add a New Category. Click the Add Category button.
Name the Category 'Venue'. In the category name field, type
Venue.Set Category Scope to Global. Choose Global for the category scope. Leave other settings as default
Save the Category. Click Save.
Find 'Venue' in the list. Scroll down the list of client tags until you find the 'Venue' category you just created.
Add Venue-Specific Tags. Click the plus sign (+) next to 'Venue' to add individual venue tags.
Enter Your Venue Names. Type the name of your first venue, for example,
Soho, and click Save.
Repeat this step for each of your venues, for example,
Mayfair.
Note: You will need to repeat step 10 for every venue you wish to tag. Each venue should have its own unique tag.
Apply Tags in Your Fydelia Venue Settings
Once you've created your tags, you need to apply them to the correct venue settings within your Fydelia system.
Navigate to your specific venue's settings (Splash page SevenRooms widget on the legacy version).
Enter the corresponding tag. In the venue settings, make sure to enter the tag in the format
Venue:Sohofor the Soho location, andVenue:Mayfairfor the Mayfair location, and so on.
By following these steps, every guest who signs into Wi-Fi at a specific venue will automatically be tagged with that venue's name, making your marketing efforts much more targeted and effective.