Next Level Integration

Fydelia + Airship

Intelligent Two-Way WiFi Integration.

When guest WiFi and Airship CRM work as one system, every connection gets smarter—Fydelia queries Airship on login, adapts the journey to what you already know, and writes fresh guest data back in real time.

Two-Way Airship Sync Walk-By Flash Offers Real-Time Write-Back

SIGN IN FOR YOUR FREE WIFI

Built with a.i. speech in 60 seconds. No code.

The Integration

WiFi and Airship, Perfectly in Sync

Fydelia doesn't just send data to Airship—it talks to it. Query guest profiles on connect, respect existing opt-ins, adapt every journey intelligently, and write back in real time so both platforms stay aligned.

Query
Airship on Connect
The moment a guest hits your splash page, Fydelia queries Airship CRM—checking profile, visit history, and consent status before showing a single field.
Fydelia + Airship Integration
Smart
Intelligent Forms
Birthday, email, phone, marketing opt-in: if Airship already has it, Fydelia pre-fills, hides, or skips the question entirely—so guests never repeat themselves.
Fydelia + Airship Integration
2-Way
Real-Time Write-Back
Every new WiFi capture—visit, preference, survey response, or micro opt-in—flows straight back into Airship CRM instantly, keeping profiles fresh for your next campaign.
Fydelia + Airship Integration
Value-First Marketing

Give Guests a Reason to Say Yes with AdCards

34% of guests expected to spend more—AdCards turn that intent into action. Show a compelling offer before you ask for marketing consent, then route every opt-in straight into Airship CRM for immediate follow-up.

Guests who see what they're signing up for opt in at dramatically higher rates. Every AdCard becomes a revenue trigger—and a richer Airship profile—the moment they connect.

  • Showcase promotions directly on the WiFi splash page
  • Micro opt-ins sync to Airship CRM in real time
  • Schedule by time of day, day of week, or date range
  • Drive immediate upsell: cocktails, desserts, premium menu items
🍹

Pre-Dinner Cocktail

Opt in and enjoy a complimentary cocktail with your main course today.

Upsell
🍔

New Menu Launch

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New Menu
🥞

Weekend Brunch Deal

2-for-1 brunch every Saturday. Opt in to get this deal sent to your phone.

Promotion
Fydelia Custom Journey Designer showing a drag-and-drop WiFi guest flow with forms, conditions, AdCards, gamification widgets, and CRM connectors

Custom Journey Designer · drag, drop, publish

No-Code Workflow Builder

Design Every Guest Journey with the Custom Journey Designer

Build sophisticated WiFi experiences without code—then wire every step to Airship CRM. Branch on loyalty status, visit frequency, or data Airship already holds, and publish journeys that feel personal from the first tap.

Start with a sign-in form, show targeted AdCards, drop in gamification, then push every outcome to Airship CRM—all in one visual workflow you control and publish in minutes.

  • Drag-and-drop canvas with forms, logic, and gamification widgets
  • Conditional branching powered by live Airship CRM data
  • Built-in Airship CRM connectors at every step
  • Preview, draft, and publish remotely across your estate
Guest Intelligence

Capture Rich Feedback with Visit Surveys

Understand what your guests really think—while they're still in venue and engaged. Post-login surveys collect satisfaction scores, NPS, and qualitative feedback that lands in Airship CRM ready for segmentation and follow-up.

Spot issues before they hit review sites, identify promoters, and feed richer preference data back into Airship—so your next message is informed by what guests actually said on site.

  • Star ratings, NPS, and custom question sets per venue
  • Trigger surveys after login, dwell time, or hours later
  • Responses sync to Airship CRM for follow-up and trend analysis
  • GDPR-compliant consent captured with every submission
Your Venue
Quick visit survey · 30 seconds
How was your visit today?
How likely are you to recommend us?
0 1 2 3 4 5 6 7 8 9 10
Not likely Very likely
Submit feedback
Native Partnership

Incredible Two-Way Integration with Airship

This isn't a one-way export. Fydelia and Airship CRM communicate in real time—querying guest records on login, adapting the WiFi journey from loyalty and consent data, and writing every new capture back the instant it happens.

The result: guests never answer the same question twice, marketers get fresher Airship profiles, and your WiFi channel becomes an intelligent front door—not a disconnected signup form.

  • Pre-fills or hides fields when Airship CRM already holds the answer
  • Respects existing opt-in status—no redundant consent prompts
  • Bidirectional sync—Airship informs the journey, Fydelia enriches the record
B
Guest WiFi
Welcome! You are now connected to our free guest WiFi.
🔥 DWELLER FLASH OFFER:
Stay for a meal and get 20% off your main course! Show this screen to your server when ordering.
Just now
In-Venue Conversion

Convert Drinkers to Diners with Dweller Flash Offers

Keep guests in your venues longer and increase their spend. Push time-limited offers to connected guests—and log every redemption and response back to Airship CRM for smarter re-targeting.

Encourage a guest at the bar to stay for dinner with a flash offer, then trigger an Airship journey for guests who engage. Turn dwell time into revenue and richer loyalty data.

  • Target connected guests live in your venues
  • Convert casual bar traffic into full dining covers
  • Fully customizable, time-limited offers to drive urgency
Hyper-Local Marketing

Bring Passers-By Back In with Walk-By Offers

Re-engage known guests who are walking past. Fydelia detects recognised devices near your venue and can trigger hyper-local offers—synced with Airship CRM so you only message guests you know and can track.

Draw local customers back with a timely nudge, then let Airship handle the follow-up journey. Spontaneous footfall, powered by intelligent WiFi and CRM working together.

  • Detect known guest devices near your venues automatically
  • Trigger automated SMS or email offers to drive spontaneous footfall
  • Re-engage local customers at the exact moment they are nearby
BT
Your Venue
Hey Alex! We haven't seen you in a while—pop in today for a complimentary appetiser with any main course! 🍜
2 mins ago
Interactive Experience

Delight Guests & Boost Spend with Gamification

Capture high-value opt-ins and encourage upselling with interactive games built into the WiFi login journey—with every win and voucher synced to Airship CRM for redemption tracking and follow-up campaigns.

Use spin-to-win wheels or scratch cards to delight guests, then enrich their Airship profile with prize data, preferences, and consent in the same seamless flow.

  • Hold-to-charge spin wheel with real physics and sound effects
  • Fully customizable prizes, odds, and branding per venue
  • Prize outcomes and voucher codes write back to Airship CRM
↳ Hold SPIN to charge · release to spin

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See Fydelia + Airship Working Together

Book a demo and we'll show you intelligent two-way integration in action—guest-aware WiFi that queries Airship on connect, adapts every journey, and writes back in real time.

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Make your Guest WiFi OUTSTANDING