Partnership Proposal: Astaris

Fydelia + Astaris

Complete Hospitality WiFi—Infrastructure Plus Marketing.

Astaris delivers resilient business WiFi, connectivity, and round-the-clock IT support for hospitality estates. Fydelia adds the guest marketing layer—branded splash pages, CRM capture, and proven tools that turn every WiFi login into loyalty and revenue.

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Partnership Value

Built for Hospitality Venues Astaris Already Serves

From restaurants and hotels to leisure sites and multi-site estates—Fydelia complements Astaris business WiFi and IT support with marketing tools that prove ROI on every guest connection.

1.2 ➔ 2.8
Increase Return Visits
Fydelia drives return visits from the industry average of 1.2 up to 2.8 before implementing any marketing effort, just by automated proof of presence notifications to your venue CRM.
Source: HD Insights (RMI, Jan)
34%
Capture Untapped Spend
34% of interviewed guests expected to spend more money. Fydelia AdCards and interactive gamification encourage guests to try a pre-dinner cocktail, premium menu options, or upgrades.
Source: HD Insights Guest Interviews
2-Way
Real-Time CRM Sync
With two-way CRM integration, Fydelia checks your CRM before every login—so it never asks a question it already knows the answer to. Birthday, marketing opt-in status, visit history: if it's already in your CRM, guests aren't asked again.
Fydelia Platform Feature
Astaris Business WiFi + Fydelia

High-Performance WiFi with a Marketing Layer

Astaris designs and maintains resilient business WiFi for high-traffic hospitality environments—from single venues to complex multi-site estates. Fydelia sits on top of that infrastructure with branded captive portals that capture guest data and drive commercial outcomes.

Your clients get dependable connectivity from an IT partner that works when they do—and a guest WiFi experience that turns every login into marketing consent, feedback, and upsell opportunities.

  • Astaris: business WiFi installation, monitoring, and 24/7 support
  • Fydelia: branded splash pages, AdCards, and guest data capture
  • Schedule promotions by time of day, day of week, or date range
  • Drive immediate upsell: offers, events, and loyalty sign-ups on connect
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Fydelia Custom Journey Designer showing a drag-and-drop WiFi guest flow with forms, conditions, AdCards, gamification widgets, and CRM connectors

Custom Journey Designer · drag, drop, publish

No-Code Workflow Builder

Design Guest Journeys Without a Site Visit

Build sophisticated, brand-specific WiFi experiences without writing code—or dispatching an engineer. Astaris keeps the network running; Fydelia lets you drag widgets onto a canvas to create the perfect flow for each hospitality client.

Start with a sign-in form, branch on visit frequency, show targeted AdCards, drop in gamification, then push data to the venue CRM—all published remotely across single sites or entire estates.

  • Drag-and-drop canvas with forms, logic, and gamification widgets
  • Conditional branching—different journeys for new vs. returning guests
  • Built-in connectors to CRM, email, and marketing platforms
  • Preview, draft, and publish across multi-site portfolios remotely
Guest Intelligence

Capture Feedback While Guests Are Still On Site

Help hospitality clients understand what guests really think—while they're connected and engaged. Post-login surveys collect satisfaction scores, NPS, and qualitative feedback that flows straight into their CRM.

Spot issues before they hit review sites. Identify promoters. Ask targeted questions about service, ambience, or food quality—and give venue operators actionable insight across every Astaris-supported site.

  • Star ratings, NPS, and custom question sets per venue
  • Trigger surveys after login, dwell time, or hours later
  • Responses sync to CRM for follow-up and trend analysis
  • GDPR-compliant consent captured with every submission
Hospitality Venue
Quick visit survey · 30 seconds
How was your visit today?
How likely are you to recommend us?
0 1 2 3 4 5 6 7 8 9 10
Not likely Very likely
Submit feedback
Round-the-Clock Reliability

IT Support That Works When Hospitality Does

Hospitality and leisure businesses aren't 9–5. Astaris provides round-the-clock IT support—from initial installation to proactive maintenance—so critical systems stay operational exactly when venues need them most.

Pair that with Fydelia's full remote management: update splash pages, launch campaigns, and monitor guest WiFi performance across every site without rolling a van. Your team fixes the network; marketing changes happen in minutes, not days.

  • Astaris: 24/7 expert engineers for WiFi, connectivity, and cloud services
  • Proactive monitoring that catches faults before venues notice
  • Fydelia: remote splash page and campaign management at scale
fydelia
A
Astaris Security Alert
Guest WiFi network health check complete. All access points online across 12 hospitality sites.
✓ PCI & GDPR compliant:
Guest and staff networks segmented. Ransomware protection active. Splash consent logs synced.
Just now
Security & Compliance

Secure Guest WiFi with PCI & GDPR Built In

Hospitality venues handle payments, personal data, and high-volume guest traffic daily. Astaris delivers security, spam and ransomware protection, and PCI compliance expertise—keeping staff and guest networks properly segmented and monitored.

Fydelia adds GDPR-compliant consent capture on every splash page login, so venues know exactly what data they hold and why. Together, you offer clients infrastructure they can trust and marketing they can prove is compliant.

  • Astaris: network security, ransomware protection, and PCI guidance
  • Separate guest and business WiFi with enterprise-grade controls
  • Fydelia: GDPR consent, data retention policies, and audit trails
Multi-Site Hospitality

One Partner for Estates & Portfolios

Astaris complements internal IT teams with nationwide field engineering—from bespoke individual venues to complex multi-site hospitality and leisure estates. Fydelia mirrors that scale with shared sign-on, splash page zones, and centralised reporting across every location.

Deploy consistent guest WiFi branding group-wide, or tailor journeys per venue. Roll out a new promotion to 50 sites in an afternoon—without a single engineer on the road.

  • Astaris: multi-site connectivity, VoIP, cloud, and email services
  • Fydelia: shared sign-on and splash zones across venue groups
  • Central dashboard for guest metrics, opt-ins, and campaign performance
F
Fydelia · Multi-Site
Campaign live across 24 hospitality sites. 847 guest opt-ins today. Shared WiFi login active at all locations.
2 mins ago
Interactive Experience

Delight Hospitality Guests & Boost Spend with Gamification

Give Astaris hospitality clients a competitive edge with interactive games built into the guest WiFi journey. Capture high-value opt-ins and encourage upselling with spin wheels, scratch cards, and prize-led sign-up flows.

Win a complimentary drink, a dessert, or a loyalty reward—playful, memorable, and highly effective for restaurants, hotels, gyms, and leisure venues alike.

  • Hold-to-charge spin wheel with real physics and sound effects
  • Fully customizable prizes, odds, and branding per venue
  • Unique voucher codes sync to your POS with anti-fraud limits
↳ Hold SPIN to charge · release to spin

CONGRATS!

You won a prize!

Partner with Fydelia to Elevate Astaris Hospitality WiFi

Offer your hospitality and leisure clients the complete package: Astaris infrastructure and support, plus Fydelia guest WiFi marketing. Let's build a proof of concept for your next venue deployment.

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Make your Guest WiFi OUTSTANDING