Probably you'll find your answer here. Contact us if you don't find what
you're looking for.
Yes that’s easy to enable. Check our how-to guide HERE
No, we do not count access points, rooms etc. In addition, our pricing is not based on usage.
We do not charge for repeat visits within the 30 day period.
A unique connection is a specific device that is connecting to WiFi.
Yes, although with large numbers of venues we usually agree a fixed price.
We can add any other type of hardware too, provided that it supports “External Captive Portal” mode.
If you would like us to create one based on your website it can be done usually within an hour or two.
Yes of course. We will discuss them with you and quote, based on £45/hr for any work required.
Fydelia already supports many, such as reason for visit lists, date of birth and so on.
Custom fields can be agreed, based on £45/hr for any work required.
We provide additonal support if you would like to automatically send WiFi users into your email marketing platforms, such as MailChimp. Contact us for more details.
Only if user allows us to, we collect header response and personal data such as name and email address. Data is encrypted and hosted in the UK, not communicated to any third party.
Yes, both data collection and data management systems operate under GDPR’s requirements.