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Hospitality Customer Relationship Management (CRM) systems are essential tools for hospitality companies to manage their relationships with guests and provide a personalized and exceptional experience. The specific features that hospitality companies love the most can vary depending on their individual needs and preferences. However, some common features that are often highly valued by hospitality companies include: Guest Profile Management: Hospitality CRMs allow companies to create and maintain comprehensive guest profiles, including personal preferences, past stay
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From 1st March 2021, Ubiquiti will no longer support some of their older devices. Therefore, when setting up your UniFi network, be sure that you’re purchasing their newer, supported devices:. The following devices are no longer supported: UAP-OutdoorUAP-Outdoor+UAP-ProUAP-IWUAP (v1+v2)UAP-LR (v1+v2)UAP-AC-EDUUAP-AC-IW-PRO According to the official Ubiquiti website: “These UniFi AP models will continue to be supported by network controllers that have not upgraded to versions released past the obsoletion date (March 1, 2021). These AP models
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An interview with… Josh Catton Manager, Seaview Self Catering Holidayswww.seaview-holidays.co.uk Background Fydelia provided the WiFi Pass (free and paid access) solution to EnGenius Networks, who installed the network infrastructure at the site during the summer of 2020. Why did you leave your current provider? Previous provider was expensive and the circuit speeds were very slow. Too slow to offer Wi-Fi across 41 properties. Long-term, cost saving measure by investing in VoIP phones which needed a
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An interview with… Ash Dilks Marketing ManagerGreat Northern Group Why did you leave your current provider? We needed something more dynamic, and something that talked to the additional channels within our digital marketing strategy. The feature to generate Facebook audiences is gold dust to us. The ability to target people, via Facebook ads, who have physically visited our restaurants and used the wifi is highly valuable. Did giving you free service until your contract ran
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On September 10th 2020, the requirement for Track & Trace was declared mandatory by the UK Government. To quote their website: Premises and venues across England must have a system in place to record contact details of their customers, visitors and staff in the latest move to break the chains of transmission of coronavirus. The good news is that you probably don’t need to invest in more technology, since most venues have some form of