Centralized Control for Your Guest WiFi Experience
Managing properties across different streets, cities, or even countries presents a significant operational challenge. A simple change to your WiFi splash page or a new marketing campaign could traditionally mean hours of travel and manual updates at each location.
Fydelia’s Full Remote Management platform eliminates this completely. We put total control over your entire guest WiFi network into a single, intuitive dashboard accessible from anywhere in the world. Whether you’re at your head office, working from home, or on the go, you have the power to configure, monitor, and update your whole estate instantly.
Centralized Management
From one screen, you are the master of your network. Our dashboard is designed for ultimate efficiency, allowing you to manage every aspect of the guest experience without ever needing to be on-site.
Deploy Instantly: Launch a new AdCard campaign, update your branding, or change your data collection fields across all venues with a few clicks.
Segment & Customize: Group your venues by region, brand, or type, and push unique settings or promotions to each group.
Manage Users & Access: Add new managers or team members and assign specific permissions for what they can see and control.
Proactive Monitoring & Troubleshooting
Don’t wait for a customer complaint to discover a problem. Our remote management tools give you a real-time, bird’s-eye view of your network’s health and performance.
You can instantly check the status of all your hardware and connected devices across every location. In addition, you can perform remote diagnostics and access troubleshooting tools to diagnose and often resolve network issues remotely, minimizing downtime and saving on costly technician call-outs.
You can also monitor live guest activity and data flow to understand peak times and ensure a consistently high-quality service.
Great Scalability
Growing your business should be exciting, not an operational headache. With Fydelia, adding a new venue to your WiFi network is a simple, remote process. There is no need for a site visit to configure the system. Just plug in the hardware at the new location, and you can provision and customize the entire guest experience from your central dashboard in minutes. Reduce operational overhead, ensure brand consistency, and react to market changes with unparalleled agility. All from a single point of control.