Your guest WiFi shouldn’t be a repetitive obstacle. That’s why we’ve engineered our Shared Sign-On feature to create a truly one-and-done sign-in experience for your guests across your entire family of venues.
Imagine a guest visits your coffee shop on Monday and logs into the WiFi. On Wednesday, they walk into your restaurant across town. With Shared Sign-On, their device is instantly recognized, and they’re automatically connected to the WiFi.
This is the seamless experience Fydelia delivers. When a guest authenticates at one of your locations, their credentials are securely remembered across your whole account. The result is a digital handshake at every subsequent visit, to any of your properties. This improves the customer experience, removing barriers and promoting loyalty to your brand.
For your guests, Fydelia offers a “One-and-Done” process where they sign in just once and enjoy instant, automatic WiFi access across all your locations. This ensures effortless connectivity, eliminating the need to re-enter details or navigate captive portal pages at each new venue, ultimately providing a superior experience through a smooth, welcoming digital environment that enhances their perception of your brand.
A seamless login for your guests shouldn’t mean a blind spot for your business analytics. While your returning visitors enjoy instant connectivity, Fydelia’s Proof of Presence technology works silently in the background.
Even with an automatic sign-in, our system generates a new “proof of presence” event. This crucial data is instantly sent to your integrated CRM or marketing platform. This means you can accurately track repeat visits, measure foot traffic, and understand customer loyalty across your entire estate.
For your business, Fydelia’s Proof of Presence offers a holistic customer view, giving you a complete picture of guest behavior and visit frequency across all your venues. This translates to powerful marketing insights, allowing you to accurately measure the impact of your campaigns and promotions.
You’ll benefit from smarter campaign attribution, directly linking increases in foot traffic and repeat business to your marketing efforts, and ultimately, you’ll make data-driven decisions by leveraging comprehensive analytics to monitor overall business performance and make informed strategic choices.
With Fydelia’s Shared Sign-On and Proof of Presence, you can offer the ultimate convenience for your guests while gathering the powerful data you need to grow your business. It’s the smartest way to connect and understand your customers.
