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Key Announcement for UniFi API Users: MFA – Multi Factor Authentication with Ubiquiti UniFi in July 2024

Summary The company Ubiquiti has made a major update to its authentication protocols, specifically for the UniFi controller and UniFi OS consoles. By July 2024, all UniFi cloud accounts will need to have Multi-Factor Authentication ( MFA ) enabled as an added security measure. Guest WiFi systems such as Fydelia will no longer work with MFA accounts and you will need to take action in order to avoid service disruption Background If you are a user of Ubiquiti’s services and have […]

UniFi issue with iPhones – won’t redirect to the captive portal

No Internet Connection A common error you will see is “No internet connection” even though the device has connected to your guest network it won’t redirect to the captive portal: Solution In the past UniFi recommended to not enable HTTPS Redirect as it can intercept SSL traffic and cause issues with some devices. However with the newer controller versions of 7.x this is no longer an issue and, infact, is required to avoid this iOS […]

UniFi Hotspot Manager

If you are running version 7.4 or above of the UniFi Network Controller that uses the hotspot manager, the Guest control option is no longer available. Instead, follow these steps to set up guest control: Click the Hotspot Manager icon: Choose “Landing Page”: Under Authentication choose External Portal Server click “Edit” and change the IP address to Under “Settings” Ensure you have the following: Your settings will have saved automatically.

Configuring your UniFi Splash page

How to configure your splash page to authenticate guests onto your UniFi Controller With UniFI, guests are sent to the Fydelia server and the redirect includes the UniFi site ID.  This ID is used by Fydelia to determine which splash page to show (since UniFi does not allow full URL redirects).  Follow these steps to configure your splash page to receive guest redirects from your controller. Preparation You will need: Setup 1. In your Fydelia […]

UniFiOS captive portal splash page setup

Create a guest profile In Profiles, set the following: Enable the Guest Landing Page Below, make sure the settings are as follows: NOTE: Do not enable “Encrypted redirect URL” since this will prevent Fydelia from being able to log on a specific device. This completes the UniFi settings.  Now you need to set a few configuration options in your Fydelia splash page CLICK HERE TO CONFIGURE YOUR SPLASH PAGE

Accessing UDM Pro directly from the WAN

Usually the Ubiquiti Dream Machine Pro units are managed from the UI.COM interface. However for external captive portals, it is a requirement to be able to access them via the WAN. Here’s how: 1) Create a new firewall rule Create a new rule with these settings (two screenshots): Lower part of screen: The port group is simply ports 443 and 8443 IMPORTANT: Initially we recommend having action “Accept” on ALL protocols etc.  When you have […]