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UniFi issue with iPhones – won’t redirect to the captive portal

No Internet Connection A common error you will see is “No internet connection” even though the device has connected to your guest network it won’t redirect to the captive portal: Solution In the past UniFi recommended to not enable HTTPS Redirect as it can intercept SSL traffic and cause issues with some devices. However with the newer controller versions of 7.x this is no longer an issue and, infact, is required to avoid this iOS […]

External Captive portal with Zyxel Nebula

Integrating your Zyxel Nebula Cloud portal with Fydelia is simple. PREREQUISITES: Setting up your SSID Click EDIT on the right side: Walled garden settings Adding your Fydelia splash page Note: Under “Captive portal behaviour” we have set the guest redirection to go to after login Simple as that. Guests can now sign in to your Zyxel network using your branded Fydelia login page.

Ruckus Unleashed External Captive Portal setup

Ruckus Unleashed is designed for smaller deployments and is known for its simplicity. It’s easier to set up and manage compared to larger-scale solutions like SmartZone. In this article we will set up an external captive portal on an existing Fydelia Guest WLAN: Splash page portal settings Choose Hotspot services Fill in the details as follows: In the AUTHENTICATION tab make sure Local Database is chosen: In the WALLED GARDEN tab add the splash page […]

Walled Garden and Firewall IP settings

In some cases you may need to update your walled garden and firewall settings. Here’s what you need to know… Walled Garden In order to allow some systems, such as Cisco Meraki, to be able to redirect the guest out to the Fydelia splash page, you will need to add walled garden settings. NOTE: If you use domain-based walled gardens, you don’t need the IP addresses. You will just need to ensure you add: […]

Cambium – Setup guide

How to configure your splash page to authenticate guests onto your Cambium cnMaestro With Cambium, guests are sent to the Fydelia server and the redirect includes all Cambium parameters required by Fydelia.  In fact, for this reason, there is no configuration required at all on the Fydelia splash page side.   Preparation You will need: Setup 1. Under WLAN settings, Enable Guest access, set the policy to Clickthrough and AP Server Protocol to HTTPS 2. Set […]

UniFi Hotspot Manager

If you are running version 7.4 or above of the UniFi Network Controller that uses the hotspot manager, the Guest control option is no longer available. Instead, follow these steps to set up guest control: Click the Hotspot Manager icon: Choose “Landing Page”: Under Authentication choose External Portal Server click “Edit” and change the IP address to Under “Settings” Ensure you have the following: Your settings will have saved automatically.