Guides and how-tos for using the platform.
You can create your own subdomain to white-label the guest WiFi experience. To get set up just point your subdomain to the IP: 144.76.195.139 When done we…
OpenMesh is a very easy platform to implement. The key steps are: Set the splash settings, URL and secret Set the authentication URL and secret Walled…
For resellers on our automated billing system, you can find your invoices here: Log in to the ondemand portalClick PORTALClick LICENCES AND DEMOS Click the…
There are 3 general steps involved with DrayTek setup: Radius setup Hotspot setup Fydelia splash page configuration STEP 1 - RADIUS setup RADIUS IP addresses…
Overview Connecting your Fydelia splash page to your Ruckus ONE network can be done in a few simple steps: Create a new Wireless Network Create a new network…
Presence analytics are really where Fydelia’s power lies for reporting. For detailed reporting you will need to enable the Analytics API on your Meraki…
Getting set up with AltaLabs is one of the simplest approaches out there. Just follow these few steps to get up and running: Login to your Alta Labs account…
If you are using controller version 5.15.x or greater, please click here. In order for the External Captive Portal feature to correctly work on the OC200, we…
External Captive Portal If you are using a previous version, please click here for the setup guide. To redirect guests to your Fydelia splash page follow these…
Integrating your Zyxel Nebula Cloud portal with Fydelia is simple. PREREQUISITES: You will need to have a Nebula account with at least one of your Zyxel AP…
Extreme Networks is one of the simplest setups. You only need to configure: The splash page URL RADIUS settings Fydelia page credentials Setting the Captive…
In this article you will learn how to: List splash pages available Edit your splash page logo Change page images Prerequisites: You need to be logged into your…
Fydelia allows you to generate and print customised, branded voucher codes such as this: They can be downloaded anytime onto PDF or even printed…
When a guest connects to a free WiFi network they are redirected to a WiFi login page such as the one shown here on the right. This is known as a "Captive…
Now that you have your reseller account let's run through some key points: The default account Switching between accounts Request a free trial splash page…
In this article you will learn how to: Account switcher (reseller only) Locating your splash pages Tools and features available Basic editing You need to be…
How to configure your splash page to authenticate guests onto your Grandstream GWN series access point. With Grandstream, guests are sent to the Fydelia server…
With Fydelia splash pages you can enable email validation, which will provide temporary access to a guest while they validate their email. Once…
When you create new vouchers on the Fydelia portal in conjunction with MikroTik hardware, you will need to create Users and User Profiles on the RouterBoard…
There are only two areas to update in EnGenius to get your splash page up and running: 1. CAPTIVE PORTAL SETTINGS Edit the SSID you wish to use for guest WiFi…
Hotel WiFi requirements differ from the more common needs of restaurants and bars. Fydelia offers solutions to cater for these differences in the…
In this demonstration we’ll see how to add and customise a background image slide show with zoom effect. https://www.youtube.com/embed/q9nwAeWFzFA
To add an account user to your account you need to: Go to ACCOUNTS Click on the Eye icon to view the account details Click ADD USER: Enter the details for the…
Since March 2022, Fydelia has seen a surge in incidents relating to the Amazon FireTV / Firestick system. Symptoms The device attempts to access the internet…
It's easy to direct your guests to a website or even your Facebook or Instagram page once they have logged in to WiFI Prerequisites: You must already be in…