Guides and how-tos for using the platform.
There have been many changes over the years. This article covers key differences: Version 6 and earlier Remember this version? This is still available in…
Overview Convert stored value into live revenue Toggle integration allows your splash page to display gift cards during the marketing popup if there are gift…
If your guests are connected to the access point but are not seeing the splash page, it means that the device isn't even reaching Fydelia and there can be a…
There are a number of aspects relating to the setup of your Fydelia captive wifi splash page. this article aims to go through it all, step by step, and provide…
With UniFi Fabrics you do not need to set up local users, or provide direct access to your controller. This is especially useful if the controller is located…
If you are running version 7.4 or above of the UniFi Network Controller that uses the hotspot manager, the Guest control option is no longer available…
No Internet Connection A common error you will see is "No internet connection" even though the device has connected to your guest network it won't redirect to…
Some users have reported problems connecting to their UniFi controllers using PCs and Laptops. The error is either "No network available", or the connection…
Ubiquiti requires any 3rd party guest WiFi system, such as Fydelia, to have direct access to the controller in order to be able to authenticate devices…
Follow these steps if you are running controller version 6 or earlier: Create an open Wireless Network On the left menu click Wireless Networks Enable the…
Follow these steps if you are running controller version 7.x New guest Hotspot On the left menu click Profiles Set the authentication type to "External Portal…
Enable hotspot Edit your WiFi network In Advanced, choose MANUAL Tick "Hotspot portal" to reveal the "hotspot portal" link: (NOTE: You may wish to click and…
You can instantly convert your WiFi login page to a COVID-19 Track & Trace tool. Simply enable the option using the Multistep Marketing widget, and…
Vouchers can easily be added to your splash page, and mixed along with other login methods such as email capture or even social login. This allows you to…
Fydelia supports RADIUS authentication. You will receive username/password (and the RADIUS secret if applicable) when your account is created. PRIMARY…
In some cases you may need to update your walled garden and firewall settings. Here's what you need to know... Walled Garden In order to allow some systems…
PoE, or Power Over Ethernet, is a way to provide electrical power to your wall or ceiling mounted access points using only the network cable. This way there's…
https://www.youtube.com/embed/pQ8B7N9xQno
Sending customer WiFi login data in real time to your Klaviyo CRM account is simple. There are two key steps: Generate an API key from within your Klaviyo…
About Monetize your WiFi by offering your guests self-service paid access to the internet, with Fydelia's WiFi Pass system. Video HowTo Watch our YouTube…
To set up externally hosted splash page on Xirrus, login to your controller and follow these steps: Open the Configuration tabGo to SSID Management page from…
Creating an integration with your own Zapier account is simple and, each time a guest submits the WiFi form, you will receive the data into your own Zap…