Guides and how-tos for using the platform.
When logged in to your account, click on REPORTING AND ANALYTICS Click on REPORTS Click on DOWNLOAD VISITOR DATA Specify your selection by Choosing the number…
With Fydelia you do not need to send an email to a guest for them to validate their email. It can be done silently and very accurately with our "Automated…
Fill out the Sevenrooms Integration Form to get the API credentials needed for setting up the integration To set up the integration, you’ll need API…
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OVERVIEW Setup is extremely simple with IgniteNet ecCloud. There are a couple of things to note: 1) Provision to the APs can take several minutes with…
You can instantly create a new trial subscription based on a clone of any other splash page in your accounts. In your splash page list, find any splash page…
In this video we look at how you can send your customer's opt-in marketing data to your TalkBox account https://www.youtube.com/embed/QrmkDBSmz5g
WiFi is usually the first in-venue digital interaction with your brand, typically even before the guest has spoken with your staff. Make it an amazing first…
You may have noticed that iPhones do not close the camera when scanning an unsecure (open) network. Open networks are typical for external captive portal…
Summary The company Ubiquiti has made a major update to its authentication protocols, specifically for the UniFi controller and UniFi OS consoles. By…
In this article you will learn how to log in to your Fydelia OnDemand account 1. Entering edit mode Logging in Visit https://ondemand.fydelia.com Enter your…
https://www.youtube.com/embed/EtE7hNUC0RM
A subscription can be managed while you are in Trial mode. Log in to the portalClick PORTALLicences and DEMOS Click the LICENCES, tab (If you don't see…
You’re not just providing WiFi — you’re converting real-world visitors into trackable, retargetable digital audiences that drive repeat revenue. Using Meta…
You can easily adopt your access points to a new controller. Follow these steps to automatically migrate. Prerequisites The new controller must be online…
Fydelia ensures each guest sees content that’s relevant to them using a fun way to capture their birthday. Personalize destinations and campaigns without…
Elevate your splash page to the next level with custom styling. Prerequisites: Knowledge of advanced CSS. Custom Fonts file. Creating eye-catching splash pages…
Integration with your Piggy account could not be easier. Fydelia will: Add guest WiFi contact details to your Piggy account Set the guest's chosen opt-in…
When you connect to WiFi you will have the option to purchase WiFi vouchers. The voucher can be redeemed instantly, and is also sent to your email…
When you log in to the Fydelia portal, you will be greeted with a dashboard overview of your organisation. There are a number of sections: Top 3…
1. Enable Remote Access on MikroTik Router Open WinBox on your local network and connect to the router. Go to IP > Services. Ensure that the WinBox (TCP…
How to download your customer marketing data Although Fydelia offers a huge variety of CRM integrations and data connectors, you may still wish to download…
class: fod_hide_on_thankyou Put this class on desired element(s) if you want them hidden when form is successfully submitted. class: fod_norewrite Use this…
How to set up a captive portal with Ruckus/SmartZone Follow these steps to get set up: Preparation You will need: Access to the Ruckus/SmartZone…
How to set up a captive portal with Ruckus/ZoneDirector Follow these steps to get set up: Preparation You will need: Access to the Ruckus/ZoneDirector…