Logging in Visit https://ondemand.fydelia.com and enter your email and password: If you have been issued with a username but have no password, use the Lost password link to access the system Account Switcher If you are an agency or reseller, you can switch between your sub-accounts by choosing it from the dropdown at the top of the screen: Main Panel Overview Splash page list Create new splash page Folder list (default is “Unsorted”) The hardware used by the splash […]
It’s easy to direct your guests to a website or even your Facebook or Instagram page once they have logged in to WiFI While editing your splash page just hover the form and choose “EDIT” Then scroll down the settings until you find the Continue URL setting: Choose YES and enter the Continue URL Note: Some splash forms, such as UniFI, also support the ability to send a returning customer to a different URL after […]
Presence analytics are really where Fydelia’s power lies for reporting. For detailed reporting you will need to enable the Analytics API on your Meraki dashboard.We’ll need to know your validator code for your WLAN used for the splash page. To get that, and set up your Analytics with Fydelia: 1. In the Meraki dashboard, under Organization, select Location Analytics.2. Make sure Analytics and CMX API are enabled3. Please reply to this mail with your Validator […]
Since March 2022, Fydelia has seen a surge in incidents relating to the Amazon FireTV / Firestick system. Symptoms The device attempts to access the internet using any open WiFi connection, which is usually the Guest WiFi redirect to the venue’s Fydelia login page. The device source port is incremented from 30,000 to 60,000 while it tries to gain access and will be redirected to the Fydelia splash page dozens, sometimes hundreds, of times per […]
