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Getting Started
- Add VisitSafe Track & Trace to your splash page
- Adding a new client account
- Adding another account user
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Generating free voucher codes
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to play a video Ad before guest WiFi users can sign on
- iPhone QR scanning won't redirect to captive portal
- Managing your clients with sub-accounts
- Managing your subscription
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles ( 11 ) Collapse Articles
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- Add VisitSafe Track & Trace to your splash page
- Enabling Fydelia Presence Analytics on Cisco Meraki
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- iPhone QR scanning won't redirect to captive portal
- Walled Garden and Firewall IP settings
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Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Zapier Integration Overview
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- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Zapier Integration Overview
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Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- Enabling your splash page on your UniFi network
- External Captive Portal with OC200 V1.2.3
- Finding and editing your splash page
- Fydelia UniFi Managed Controller
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- How to set up a captive portal with Cisco Meraki
- How to set up an External Captive Portal with a UniFi Controller
- IgniteNet ecCloud External Captive Portal setup
- Integrating Fydelia with EnGenius EZMaster
- Migrating UniFi APs to another controller
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles ( 25 ) Collapse Articles
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- Accessing UDM Pro directly from the WAN
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Enabling your splash page on your UniFi network
- Fydelia UniFi Managed Controller
- How to set up an External Captive Portal with a UniFi Controller
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
Creating a FortiNet External Captive Portal

Prerequisites
- Your FortiGate firewall must be running FortiOS6.0 or higher. Fydelia was tested on a FortiGate 40F running FortiOS v6.4.6 build6083 (GA)
- Admin access to your FortiGate firewall
- At least one compatible FortiAP device connected to the LAN socket of your FortiGate firewall. In this example we’re using a FortiAP231F. No direct AP configuration is required
CREATE AN SSID
Under “WiFi & Switch Controller” click SSIDs

Click Create New -> SSID

SSID and DHCP
Enter a name for your SSID (you will enter the actual broadcast network name further down)
Also enter your desired IP range for guest devices and enable DHCP:

WIRELESS NETWORK SETTINGS
Pay attention to these steps, as the captive redirect will not work without them
1) SSID Name
Under WiFi Settings enter an SSD Name, such as “Fydelia Test”

2) Security Mode
Under Security Mode, choose “Captive Portal”, then “External”.
You will need to copy/paste in your full Fydelia splash page URL:

As you can see, after login we will redirect the guest to https://google.com
3) User Groups
You must assign a user group. We will just assign it to the default guest group related to the firewall

4) Exempt Destinations/Services
This step ensures that guests are allowed out to the Fydelia.com splash page even though they’re not yet connected to the internet. This is, effectively, the pre-authentication walled garden setting:
Click the + button:

Click CREATE

Choose Address

Enter a name, Choose FQDN and enter “ondemand.fydelia.com”
Click OK and Click your newly created entry:

Click OK at the bottom of the screen to save your settings.
WiFi Policy
It’s likely you already have this set up, but during testing we found that we had to add a policy to route WiFi traffic to the WAN, in order to gain internet access from the AP.
If you do not have a policy set up, create one that links your new SSID to WAN:

You’re all set. Client devices can now authenticate via your Fydelia guest splash page.