-
Getting Started
- Adding a new client account
- Adding another account user
- Age-based marketing redirects
- Changing a static background
- Connecting your Access Point with a PoE Power Injector
- Creating a UniFiOS admin user for external captive portal
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Finding and editing your splash page
- Generating free voucher codes
- Getting started as a reseller
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to enable automatic email validation
- How to play a video Ad before guest WiFi users can sign on
- Instant provision of a new account
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Logging in to your account
- Managing your clients with sub-accounts
- Managing your subscription
- Piggy integration with Fydelia WiFi
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Switching accounts in Reseller mode
- The UniFi controller interface versions
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles (24) Collapse Articles
-
- Age-based marketing redirects
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- FB pixel for Fydelia
- Hotel WiFi Features
- How to enable automatic email validation
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Test article
- Use your WiFi for COVID-19 Track & Trace
- WiFi Pass overview
-
- Adding a certificate to a Fortigate Captive portal to prevent browser errors
- Age-based marketing redirects
- Changing a static background
- Connecting your Access Point with a PoE Power Injector
- Creating a UniFiOS admin user for external captive portal
- Enabling Fydelia Presence Analytics on Cisco Meraki
- Finding and editing your splash page
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to add an Account user to your Account
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- How to Download the Visitor Reports
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Logging in to your account
- Piggy integration with Fydelia WiFi
- Reserved classes
- The UniFi controller interface versions
- Walled Garden and Firewall IP settings
- Show Remaining Articles (4) Collapse Articles
-
Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating a UniFiOS admin user for external captive portal
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- Enabling an External Captive Portal with Ruckus ONE
- External Captive Portal with Alta Labs
- External Captive Portal with TPLink OMADA
- External Captive portal with Zyxel Nebula
- Getting Fydelia connected to your network
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- Guest WiFi EnGenius Cloud setup
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- IgniteNet ecCloud External Captive Portal setup
- Migrating UniFi APs to another controller
- Remote access to Mikrotik
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Ruckus Unleashed External Captive Portal setup
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFi Version 6 and earlier - captive portal setup
- UniFi Version 7.x captive portal setup
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles (29) Collapse Articles
-
- Accessing UDM Pro directly from the WAN
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a UniFiOS admin user for external captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- The UniFi controller interface versions
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFi Version 6 and earlier - captive portal setup
- UniFi Version 7.x captive portal setup
- UniFiOS captive portal splash page setup
-
Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- Toggle by Airship
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
-
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send Guest WiFi data to your Constant Contact lists
- Send guest WiFi data to your SproutSend marketing platform
- Toggle by Airship
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
Guest Email validation with MikroTik
With Fydelia splash pages you can enable email validation, which will provide temporary access to a guest while they validate their email. Once validated, they will gain longer uninterrupted access to the internet with criteria that you specify.
In this guide we will set up two separate users and profiles in MikroTik:
- A user and profile for the initial “grace” period
- A user and profile for Fydelia to use for the full session time after validation
It is useful to note that a guest can validate their email from any device, even via mobile data and not WiFi. The next time the device connects to the WiFi they will be given full access.
The steps required are:
- Create the grace user and profile in MikroTik
- Create the validated user and profile in MikroTik
- Store these two settings in the Fydelia splash page
Creating a grace user and profile in MikroTik
Creating the Profile
- In the IP section click Hotspot
- Choose the user Profiles tab
- Provide some name for the profile such as “Fydelia_Grace”
- Specify the session length you would like guests to be granted for the grace period (while they validate their email). In this demo we’re using 30 minutes as a grace period

Notes on this screenshot:
- Session timeout set to 30 minutes
- Shared users removed (unlimited)
- Do not choose MAC Cookie as this has a different session timeout and handling
- Apply and save the setting
Creating the User
- Choose the Users tab
- Click Add New
- Choose Server (the Hotspot you created)
- Enter a Name (the Fydelia username you desire) such as: Fydelia_Grace
- Enter a password (you will need this later)
- Choose the profile you selected in the previous step. This assigns the 30 minute grace timeout to this user
- Apply and save the setting

Creating a validated user and profile in MikroTik
We also need to create a second user that Fydelia will use when the guest has validated their email. Repeat the above steps:
- Create a new profile for a longer duration, such as 1440 minutes (1 day)
- Create new user called Fydelia_Validated, and associate it with the profile
Note that when their session expires, they will not need to re-validate their email.
Fydelia Splash Page settings
- Open your splash page in edit mode
- Hover the MikroTik login form and click EDIT

Enter the user details for both Grace and Validated users

Further down, open the VISITOR VERIFICATION tab:

- Select the “Require Visitor verification” checkbox
- Select Email as the verification type
- Enter 30 minutes for the grace session details
Note: here you can also add your own custom logo to appear on the verification email that is sent out to the user
- Click SAVE CHANGES and PUBLISH
You’re all set. Your guests will now be able to access the internet for an initial grace period, and then unlimited once they verify the email.